The QuickBooks scan manager helps the user to scan invoices, receipts, bills, and other transactions to store in the database. At times, while working through this tool, users may get errors and glitches that do not let it complete its tasks. These errors are commonly known as QuickBooks scan manager, not working errors, and various reasons might prompt this error. For example, incorrect setup of this tool can lead to this issue. Whatever the cause, you need to find it as soon as possible and act upon it so that you can continue to work on the application and derive benefits from this tool. Follow this article to resolve QuickBooks Scan Manager not Working issue quickly.
If you are unable to follow the steps, you can call us at +1(855)-738-0359 to get help from our team of experts.
What are the Causes of the QuickBooks Scan Manager Application has Stopped Working
Below we have mentioned the reasons for the error message – "QuickBooks scan manager could not work."
If the user's scan profile is ineffective due to unknown reasons, they might face this error.
The UAC settings are interfering with the scanning process of the QuickBooks scan manager hence leading to this error.
There are some issues with the installation files of QuickBooks.
Another reason can be that the wireless connection of the scanner is experiencing some problems.
The user is not using a TWAIN-compatible scanner which is triggering the error.
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Solutions To Troubleshoot QuickBooks, Scan Manager Not Working Issues
Depending on why QuickBooks Scan Manager is not working or could not be selected, you can follow different troubleshooting steps accordingly that will help you tackle Qb Scan Manager errors.
Solution- 1: Erase the Scan Profile and Create a New One
The external file storing the user's scan profile's information might be faulty and evokes issues while scanning the documents through the QuickBooks scan manager. In such cases, to fix scanning problems, the user must remove the scan profile from the scan manager and create a new profile by following the given steps.
Locate QuickBooks, click on the Company menu and choose the Documents option.
Tap on Doc Center, then select Scan a Document and click on the old scan profile.
Choose to Delete to erase the profile from the QuickBooks scan manager and go back to the Doc Center.
Press on Scan a Document, select New and add a name to the profile.
Choose Continue and configure the profile settings correctly, then click on Save.
Also Read: Download Intuit QuickBooks Refresher Tool
Solution 2: Repair the QuickBooks via the Windows Repair Utility
Suppose there are any problems within the QuickBooks program or the scan manager's installation files, triggering the QuickBooks error. In that case, it can be rectified with the help of the Windows repair utility.
To verify that no other background process interferes with the Repair, reboot your system.
Locate to the Control Panel, click on Programs and Features, then select Uninstall a Program.
From the list of programs, tap on QuickBooks and choose Uninstall / Change.
Press on Continue or Next, click on Repair and select Next.
Once the Repair is finished, hit on Finish, then move to the last step.
Restart your computer system again and update QuickBooks Desktop if any updates are available.
Conclusion
QuickBooks Scan Manager Not Working issue can be quite frustrating to experience, but don't worry; through this article, we will guide you to eliminate this error for good. If the error persists, you can contact us at +1(855)-738-0359 to get guidance from our technical team.