Complete Guide to QuickBooks Cannot Communicate With The Company File

Errors like the one where your QuickBooks Cannot Communicate With The Company File can prevent your seamless workflow. Firewall interruption is not the only thing that triggers this error. This error might prevent you from accessing the company file. This error can be fixed with our easy-to-follow methods.

Complete Guide to QuickBooks Cannot Communicate With The Company File.jpg

Let us see what can cause this error:

Faults in the server configuration may result in this error where QB is unable to connect with your company file.
If the Database Server Manager is not running on your workstation, your QuickBooks may show this error. Other types of connection-related errors may also be encountered.
An out-of-date QuickBooks can also trigger this error. Quickbooks may find it difficult to connect with your company file if it’s not updated regularly.
Due to improper folder permissions, your company file may not be in the folder it should be. This can also prompt the error to appear.
Your hosting settings on the server or/and on your workstation computers might be wrong.
The essential QBDBMgrN service may not be running in the background of your system.

You can contact us on our helpline number regarding this or any other error/query. We will be happy to be of assistance.

Given below are some troubleshooting methods in order to resolve the connectivity issue between QB and your Company File:

Let’s get right into it.

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Solution 1: Set up your Windows Firewall

At times, your firewall may restrict you from downloading updates. It may hinder your work process in general as well. Follow the steps given below to resolve this problem:

Step 1: Press the ‘Start’ button on your keyboard. Step 2: Type in ‘Windows Firewall’ in the search bar for programs and files. Step 3: Locate and click on the option that says ‘Windows Firewall’ from the list of the programs given on your screen. Step 4: Go under the ‘Advanced Settings’. Step 5: Now, right-click on the option that says ‘Inbound Rules’ and proceed to click ‘New Rule’. Step 6: Next, go under the ‘Programs’ tab and click ‘Next’. Step 7: Select the option called ‘This Program Path’. Step 8: Locate and click on the QuickBooks file and click ‘Next’. Step 9: Go ahead and choose ‘Allow the Connection’ and then click on ‘Next’. Step 10: Remember to check-mark all of the given boxes before hitting the ‘Next’ button. Step 11: Type in a new name for this rule and click on ‘Finish’. Step 12: In order to set the outbound rules, you may simply repeat the same procedure as you did with the inbound rules. Step 13: Although, remember to click on ‘Outbound’ instead of ‘Inbound’ this time. Step 14: Launch QB again to check if it is able to connect with your company file now.

Solution 2: Create QuickBooks .ND (Network Data) File

The .nd file contains all the important info of a workstation that hosts the company file and is essential to establish a connection between your QB and your company file. Let’s see the steps for this method: Step 1: Press the ‘Start’ button on your keyboard. Step 2: Type in ‘QuickBooks Database Server Manager’ in the Programs and Files bar. Step 3: Click on the option that says ‘QuickBooks Database Server Manager’ from the list on your screen. Step 4: If by any chance, you fail to locate the QBDatabaseServerManager, you will have to reinstall QuickBooks. Step 5: Go under the ‘QuickBooks Database Server Manager’ window and proceed to ‘Add Folder’ and locate the company file folder. Step 6: Next, after you have selected the folder that contains your company file, click on ‘Scan’. Step 7: Once the scan is finished, the application will display all the company files that it found under the ‘QuickBooks Company Files Found’ list. Step 8: Locate and go to the company file folder and check if this folder contains the ‘Network Data (.nd) files.

Also Read: QuickBooks Missing Pdf Component

End Note:

We hope that these troubleshooting methods came to your aid and resolved the connectivity issue between QB and your company file. However, if you feel stuck or confused, give us a call and we’ll help out. You can contact us on our helpline number +1(855)-738-0359.