When you create a QuickBooks company file, it is saved in the company file folder, and the company file path is saved in QuickBooks. QB searches for the corporate file folder containing your company file and then displays it on your screen. But, at times users might come across QuickBooks Error 6177 while opening the company file if you have changed the location of the company file. On the occurrence of the error, you will be displayed with an error message stating:
“We're sorry. Quickbooks encountered a problem.
We recommend you download the QuickBooks Connection Diagnostic Tool, which can assess and possibly correct the problem. If the problem continues, contact Support for assistance.
Error Codes: (-6177,0)”
You might encounter the error if you are not using the updated version of the QuickBooks Desktop. However, there are numerous other causes that might trigger the error; we have specified all such causes in the further section of this blog.
If you have any confusion related to QuickBooks Error 6177 and need instant help? Well, don’t worry and contact our experts by giving us a call at the helpline number +1(855)-856-0053 to get best possible results from our highly certified team of professionals.
What are the reasons behind QuickBooks error code 6177?
There are numerous reasons that might stop you from accessing the company file and might lead to QuickBooks Error Code 6177. Have a quick overview on all such possible causes discussed below:
- Corruption or damage in the QuickBooks company file is one of the reasons behind the QuickBooks Error 6177.
- Sometimes, it might occur when the QuickBooks related system support files are deleted accidentally.
- If the company file path gets damaged may also be responsible.
What should you do to rectify QuickBooks Desktop Error 6177, 0?
As mentioned above if you are using the older version of QuickBooks Desktop, then update it to the latest release. If still, you are facing the error, then go through the resolution methods listed below to fix the error.
Solution 1: Change the Location of your Company File
You must change the location of your company file if it is stored on the server, cloud, or on the external drive. Follow the below-listed steps to transfer it to your local drive and back again to its original location.
Move Your QuickBooks Company File:-
- Initially, open the Start menu either on your server or on your workstation and then type “File Explorer” within the text field to open it.
- Locate and open the company file folder that contains your company file.
- Locate and double-click on the company file with the file extension ".qbw".
- Jot down the drive name and location of the company file and then transfer your file to the C: drive. Make sure that you have moved the file, not the whole folder, to the C: drive.
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Make a Portable Company File and restore it to your server
Once you have transferred the company file to the local drive, you must create a portable company file to keep it secure.
- Firstly, access the QBDT on your computer you have moved your company file and tap on the Open or restore an existing company.
- Open the company file you have transferred to the C: drive and then create a portable company file by following the on-screen instructions.
- Once done, go to QuickBooks File menu, Quit QuickBooks and then open the QB again.
- Again click File menu, choose Open or Restore Company > Restore a portable file > Next.
- Open the portable company file that you have created, and then if you want to restore the location choose the drive from where you have transferred the company file. The file location that you have noted earlier.
- Tap Save, and then the company file will be put back on your network.
- At last, click the File menu and then choose the Exit QuickBooks option.
Solution 2- Run File Doctor on your server
At times, you might encounter QuickBooks Error 6177 0 due to the damaged company file. You need to run file doctor to fix the issue:-
- Ensure that you have downloaded and installed the latest version of the QuickBooks tool hub if it is not already available on your PC.
- Thereafter, you need to Run QuickBooks File Doctor.
- Then, you are supposed to pick the company file from the drop-down option in QuickBooks File Doctor. If you cannot search for your file then click Browse and look for the company file.
- Moving ahead, tap on the Check your File (Middle option only) and then select Continue.
- At last, type the QB admin password correctly in the required text field and then select Next after entering your QuickBooks admin password.
Summing It Up!!
The solutions listed above will assist you in eliminating QuickBooks Error 6177 . For any additional assistance, you must get in touch with our experts by dialing the helpline number +1(855)-856-0053. Our experts will guide you in the best possible manner within the shortest time possible.